Webbfabriken® helps you quickly and efficiently while preventing the same problems.
If a virus has entered the computer, we can help quickly through our remote support or with on-site technicians. You can also submit computers to us or choose to come in person and submit it.
Contact us and we will help you.
If your computer or website has been infected with a malicious code or virus, contact us quickly to clean and remove it. This service is for our existing customers.
If you are not a customer with us, company and billing information is first sent to Webbfabriken®. After a successful credit check, we can start the remote control. We use remote connection with a program called Teamviewer.se.
Support - Existing customer
WHAT TO DO:
To start the session you need to download an application from Teamviewer.se which gives us access to screen, keyboard and mouse. Then you can easily show us on the screen what the problem is and we can solve it or explain what it is.
Environment is important to us and Webbfabriken® works actively to keep a low environmental impact in terms of our IT and what it consumes. With advanced recycling of our data room’s electricity consumption, we contribute to the heating of the premises and with it an improved environment and health. The company strives to always trade ecologically or ecolabelled and to avoid printing on paper as far as possible.